Your Guide to Buying a Mattress Online
We share the top online mattress companies and tips on online mattress shopping.
If it's time to replace your old, lumpy mattress, then we have some good news — you can get a new mattress without ever leaving your sofa.
Over the past few years, many mattress websites have popped up, and most of them offer great options for all types of sleepers. Prices online tend to be much better than what you'll find at a mattress shop. Plus, you simply can't beat the convenience of having your new mattress shipped right to your front door.
But before you take the plunge, we've put together a comprehensive guide to help you figure out what makes the best sense for you, your budget and your family.
Do Your Research
Comfy Goes Smart
A smart mattress allows for a fully customizable sleep experience in the HGTV Smart Home 2020. Choose your ideal firmness, comfort and support in addition to endless head and foot positions.
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Before your click that "Buy Now" button, you'll need to spend a bit of time doing some research and figuring out which mattress and company are the best fit for your needs.
If you already know what sort of mattress you prefer (level of firmness, material, etc.), then you're already a step ahead. However, if you're unhappy with your current mattress and unsure of what you might like to have on your bed next, you might want to visit a local mattress store or two and get a sense of what type of mattress you prefer. (In which case, sorry — you might have to get up from your sofa after all.)
Choose a Company
There are a variety of online companies to choose from when ordering your mattress, and many of them offer similar options. It’s worth spending time on each website to get a sense of what the company is like, what their manufacturing process is and what sort of service you might expect. Most of the sites offer online chat customer service, so you can get all of your questions answered. Here's a quick look at some of the bigger mattress-in-a-box companies:
Helix tries to help you figure out what type of mattress is best for you based on a questionnaire that includes details about your height, weight and sleeping style. They can even create a split-style mattress so that you and your partner can each have the type of mattress you prefer based on your sleep profiles.
These memory foam mattresses are considered to be medium-firm; they offer three kinds. The Original Mattress features three layers of premium foam. The Hybrid Mattress features premium foam and one layer of pocket springs for enhanced pressure relief and support. The Legend Mattress features premium foam with two layers of pocket springs for targeted support (and includes a cover made from organic cotton, Merino wool and recycled fiber).
Purple mattresses are both soft and firm, perfect for side, back and stomach sleepers. The Purple Mattress features a two-inch, no-pressure Purple grid on dual-layered comfort foam. The Purple Hybrid has a slightly firmer feel, while the Purple Hybrid Premier Mattress features 50-percent more Purple grid for a more plush pressure cradling. With a temperature-neutral, open-grid design, Purple disperses body heat and allows airflow, so you don't wake up overheated. Sharing your bed? Purple's technology can isolate and dramatically reduce motion transfer from whoever is in bed with you, including your pup.
The Saatva Classic Mattress was one of the best-reviewed mattresses in 2019. They're similar to the typical spring mattresses that you're used to seeing in a mattress store with the added luxury of a Euro pillowtop, individually wrapped coils, spinal zone technology and durable steel coil support. You can choose different levels of firmness based on your sleeping preferences; plush soft (soft), luxury firm (medium) and firm. More than 80-percent of customers choose the luxury firm because it fits most sleep styles.
I have a Tuft & Needle mattress, and I happen to love it. Their mattresses are often considered to be on the firmer side of the spectrum and are made of their special two-layer foam (that's neither memory foam or latex). The T&N Original Mattress features two calibrated layers for universal comfort, three inches of foam and a plush, breathable cover and graphite and gel blends to wick away moisture. The Mint Mattress features three layers (for a total of five inches of foam) and 30-percent more graphite and gel for a cooler, supportive sleep. The Hybrid Mattress features six layers, pocketed springs, a quilted, carbon-infused pillowtop cover, graphite and gel and tempered springs that provide reinforced edge support and easy mobility when getting up.
Dealing With Returns + Warranties
With generous 10- to 15-year warranties, you’ll most likely be covered should anything happen to your mattress in the future. Just make sure to save all of your documents and receipts.
One of the best perks of ordering your mattress online is that if you don’t love your mattress after the trial period, you can return it. Be sure to keep track of how long your trial period lasts, and make your final decision before the trial ends. I would suggest adding a reminder to your phone as well as an appointment on your calendar to be safe. And keep in mind that it can take your body at least 30 days to adjust to a new mattress, so be patient before deciding to return.
If you use additional items on your bed, like a feather bed or egg crate, make sure you have them before your mattress arrives so you can take full advantage of the trial period. If you have a partner, make sure they're able to sleep on the mattress as much as possible, too, to make sure you both approve (or disapprove) of it.
Some of these companies will pick up and return the mattress for free within the trial period. Several of the companies may ask that you donate your mattress as part of your return process, and they'll even help you organize the donation.