Top 10 Most Hospitable US Cities, According to Airbnb

And yes, most of them actually are in the South. Find out which 10 cities topped the list and how Superhosts in those cities make their guests feel welcome.

April 05, 2021

By: Laura James

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10: San Antonio

San Antonio often ranks as one of the "friendliest cities" in America, so it's no surprise to see it on Airbnb's most hospitable list. Airbnb Superhost Lizzie says she makes guests to her Urban Casa feel welcome by remembering the little details they share about their trip when booking. "If they're celebrating a birthday or anniversary, we're sure to have a homemade cake and celebration sign waiting for them," she says. "If they're traveling with kids, toys and crafts unique to the kiddos' ages can be a lifesaver. (As parents, we've been there!) And with a handful of universities nearby, we have a lot of families in town to drop off their students. In those cases, a San Antonio souvenir (and lots of tissues!) are in order."

9: Dallas

Hospitality and great food go hand-in-hand. With more restaurants per capita than New York City, Dallas' food scene definitely can't hurt its ranking as one of Airbnb's most hospitable cities.

8: Charleston

The Holy City epitomizes Southern charm and Southern hospitality. The city itself offers amazing food, historic architecture and a bustling nightlife, and a beach day at Folly Beach or Sullivan's Island is just a few minutes away.

7: Austin

They say everything's bigger in Texas, and that may be true of the spirit of hospitality because Austin is the third city in Texas to make the list. Airbnb actually noted that the Lone Star State has seen a 77 percent uptick in Airbnb guest arrivals across the state from 2017 to 2018.

6: Denver

The first city not located in the South, the Mile High City goes above and beyond to make travelers feel welcome. The appeal of Denver doesn't stop at its friendly population though; the proximity to the Rocky Mountains, craft beer scene, cannabis industry, attractions like Red Rocks Amphitheater and Union Station all make it a popular destination for travelers. An Airbnb guest of this sunny Denver home compared it to a space you might see trending on Pinterest with its vintage-modern, eclectic decor. "The bed was heavenly, the art was intriguing, the kitchen was bright and cheery, and the backyard space was delightful."

5: Phoenix

In the Sonoran Desert, Phoenix is an oasis of hospitality. Superhosts Jason and Christine make a point to greet their guests face-to-face at their downtown Phoenix studio apartment upon arrival, especially if it's the guests first time to Phoenix. Snacks are also key. They say they always provide a welcome basket with healthy snacks, which are perfect to take on a hike or grab on the way to a work convention or point of interest.

4: Nashville

Heading back down South, the Music City isn't just a destination for country music fans anymore, although it's definitely that, too. From hip hangout spots in East Nashville to the honky-tonk bars filled with bachelorette parties on The Strip, there's something for everyone. Nashville serves up Southern hospitality by way of amazing food, music, shopping and more.

3: St. Louis

Expect to be greeted with hospitality when you visit The Gateway City. Superhost Kenneth shares what makes his guesthouse in the historic Shaw neighborhood hospitable for travelers. "We always try to welcome our guests to express our gratitude and show them everything our Airbnb offers like a private patio with fire pit, cable/wifi, snacks, drinks, breakfast goodies, as well as our personal St. Louis recommendations," he says. "We make sure we provide all the amenities of a hotel like an iron, ironing board, curling iron, shampoo, fresh soap, toothpaste/brush and many, many more."

2: Portland

Coming in as runner-up, the Rose City attracts travelers with its craft beer scene, delicious doughnuts, hip coffee shops, bike paths, proximity to outdoor activities and stunning beaches.

1: Asheville

Based on the cities with the highest proportion of trips with 5-star reviews, with a minimum of 30,000 trips, Asheville tops Airbnb's list as the most hospitable. Airbnb guests describe Asheville hosts as "warm," "helpful" and "inviting." Superhosts Cristina and Hal provide a peaceful retreat to travelers just minutes from downtown. "We always try to be here when our guests arrive, as we believe meeting our guests makes the whole experience more personal for them," they say. "This is extremely important, especially when it's their first Airbnb experience." As an added touch, they provide ethical, green, sustainable and fair trade amenities like coffee, tea and toiletries. Beyond the friendly people, the Blue Ridge Mountains (especially when covered in fall colors), the Biltmore Estate, the craft beer and food scene draw travelers to this budget-friendly city in Western North Carolina.