HGTV Smart Home FAQ

Our handy FAQ section answers common questions about the HGTV Smart Home Giveaway.

Giveaway Start and End Dates

The HGTV Smart Home 2016 Giveaway begins on April 12, 2016 at 9 a.m. ET and ends on June 2, 2016 at 5 p.m. ET. For more details about the home, visit HGTV Smart Home Central.


Per the official rules any Scripps employee or product sponsor employee and their respective family members are ineligible to enter the giveaway. Please review the rules for further clarification and details on eligibility.

Eligibility Requirements: Military Members of the U.S. Armed Forces are eligible to enter the HGTV Smart Home Giveaway. Please review the rules for further clarification and details on eligibility.

Methods of Entry and Requirements

(Please review complete rules for further clarification and details)

Online: Individuals may enter online by visiting the HGTV website and completing and submitting the online entry form (limit one entry on the HGTV Website, per valid email address, per eligible person per day); and by visiting the DIY Network website and completing and submitting the online entry form (limit one online entry on the DIY Website, per valid email address, per eligible person per day).

U.S. Mail: In addition to entering the Giveaway online, individuals may also enter via U.S. Mail. There is no limit placed on mail-in entries; however, only one entry per envelope or per postcard will be accepted.

Street Address or P.O. Box: Entrants must provide a street mailing address for prize delivery purposes.

Address for Mail-In Entries: See rules for specific details.

Postcards: Postcards may be mailed as-is or sent in envelopes. Each postcard must meet the USPS minimum size requirement of 5 inches long x 3 ½ inches high.

Duplicated Address Labels: Printed address labels are considered mechanical entries and are therefore not accepted. Mass-produced entries are not accepted. The return address can be a stamp or a sticker.

Duplicate Online Entries: The first daily online entry per person is retained for the Giveaway; duplicates are deleted. Entrants will not be disqualified for submitting duplicate entries. Each day begins at 00:00:01 and ends at midnight.

Entry Troubleshooting

How do I know my entry has been submitted? You will see a "Thank You" message following a successful entry.

Why won’t the entry form load for me in IE10 or below? We recommend upgrading your browser if you are having trouble entering. 

How do I upgrade Internet Explorer? If you have Automatic Updates turned on, most likely, you have already upgraded to Internet Explorer 11 without having to do anything. If you haven't turned on Automatic Updates, do so by clicking the Check for Updates button on the Windows Update portion of the Control Panel to get started.

If upgrading is not an option, we recommend using another up-to-date browser like Firefox 45, Chrome 49 or Safari 9 for Mac.

Why am I having trouble accessing the entry form in Firefox? Ad blockers may prevent you from entering the HGTV Smart Home. We recommend you turn ad blocking off to successfully enter the promotion.

Please make sure all add-ons are disabled by following these steps:

1. Click the menu button Ξ and choose "Add-ons." The Add-ons Manager tab will open.
2. In the Add-ons Manager tab, select the "Plugins" panel.
3. Click each plugin in the list and then select "Never Activate" in its drop-down menu.

At this point, refresh the page and try entering again. If you are still experiencing issues, try recaching the page. You can do this by selecting Ctrl+Shift+R. The page will refresh and you should be able to enter. If you continue having problems, please clear your cache as well as your cookies. To do so, please follow the instructions here.

Mobile Devices: Users may enter using the iOS devices iPad and iPhone, as well as Kindle Fire and the Galaxy tablet. Your browser will need to be out of "Private Browsing" mode to enter. When scrolling on your mobile device, you may need to use two fingers to scroll the state and provider selections on the entry form. Instead of trying to scroll with one finger, try to scroll through the list by pressing two fingers over the appropriate field and swipe in an upward direction with two fingers.

Phone Number Format: Your phone number would only be rejected from our sweepstakes entry form if it were entered in a format that was not accepted by the Web form validation. Please make sure you are entering only the ten digits of your phone number, without the '1' before the area code (e.g. 9876543210).

Daily Email Reminder

Sign up here for our HGTV Smart Home Daily Email Reminder so you won’t miss a single day of entry. Be sure to add our email address of to your safe senders list.

How Winner Is Chosen/Notified

For specific information on when the winner of this year's HGTV Smart Home will be chosen and how they will be contacted, please visit and review the rules.

Winner’s List

Beginning on or about July 15, 2016 you may obtain the name of the Grand Prize Winner either by going to the Website ( or mailing a self-addressed stamped envelope to: “HGTV Smart Home Giveaway – Winner’s List, PO Box 52822, Knoxville, TN 37950”. Requests received after September 15, 2016 will not be honored.

HGTV Smart Home 2016 Taxes, House Plans and Public Tours

Taxes: To determine taxes associated with winning the HGTV Smart Home, please seek legal counsel and base calculations on the approximate retail value of the prize, which is provided in the rules.

Architectural Plans: The architectural plans for HGTV Smart Home 2016 are the property of Homes By Dickerson and are not for sale by HGTV.

Public Tours: Sorry, public tours of HGTV Smart Home 2016 are not offered.

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Tour HGTV Smart Home 2016

1st Floor
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Join the Conversation

Visit the blog to talk HGTV Smart Home 2016 with tech therapist Carley Knobloch, and get design tips and updates. 

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